A Great Helping Desk Tool
What do you like best?
NABD is an adaptable, versatile and easy to understand client assistance stage that plans to give and convey ideal Omni channel client care administrations. NABD helps in changing client service groups into client achievement motor bringing about consumer loyalty. NABD can be conveyed as SaaS arrangement or on premise for all business verticals and for various business sizes. NABD System is patching up the client support space with its future reasoning innovation. Programmed steering rules based on rules we characterized before is extraordinary and multi channels that incorporate Facebook, twitter, email and portable applications. Client assistance is speedy. The beneficial thing additionally is the capacity to adjust our customization necessities in barely any days. The cost likewise is entirely sensible contrasted with comparable items. The quantifiable profit was noteworthy and we figured out how to lessen the expense of serving client cases and empowered us to quickly finish cases and react to clients quicker. The tool is excellent, yet particularly I like Ticketing and knowledge base. Ticketing makes it extremely simple and successful to heighten client issues and track them. Concerning knowledge base, it is exceptionally easy to utilize and oversee. It is a decent wellspring of data for the bleeding edge to locate the important information quick and serve the client successfully.
What do you dislike?
Talk capacities need some serious highlights like visit moving and talk to ticket. Front End can be upgraded a bit more.
What problems are you solving with the product? What benefits have you realized?
We are utilizing this product to deal with all our inner issues. Notwithstanding dealing with our clients communications by means of the client gateway and messages. You simply need to invest some energy designing the framework to at last work as you are anticipating.
