MadCap Central: easy, fast publication and source control
What do you like best?
Since MadCap Central is fully integrated with MadCap Flare, building and publishing content is fast and easy. Central has a review system that allows your SMEs to collaborate on content without needing a Central license themselves. The analytics provide easy-to-understand information about what your customers are searching for and what they may find confusing about your content.
What do you dislike?
MadCap recently introduced a multi-step process for setting content live on the web. I understand the additional functionality it provides, but it makes it more time-consuming and a bit confusing. Also, the user interface is pretty tough on older eyes.
What problems are you solving with the product? What benefits have you realized?
It used to be a pain to deliver content, but with the integration of Flare and Central, getting content built and delivered is easy and fast.