CSI Spectrum

What do you like best?

I wish I had some positive comments about this software, but we have found nothing but issues when using it. I suppose the only positive was the price when we compared to other programs that can do the same... however in my opinion it's worth paying more.

What do you dislike?

It has been a very inconsistent when we use it, reports seem to result differently every time we run them and never line up with our accounting department's records to the point of us not trusting any of the recorded information in the system. It also is very cumbersome in the way you have to move between screens to access account information.

Recommendations to others considering the product:

We are currently evaluating some competitors software and are looking to switch to Civic Rec. My suggestion is to trial out the software with similar companies that are using it vs other software available

What problems are you solving with the product? What benefits have you realized?

It is our account management software and helps us track all our memberships and record keeping, in theory it should make record keeping easier for us and allow us to run full status reports on accounting issues and account management reports, but reports never seem to be accurate therefore we don't ever trust that we are receiving accurate info.