Staffino

What do you like best?

It is user friendly and easy to navigate on the platform. It allows me the ability to engage directly with my customers and to fix any issues experienced in real time. it also provides great feedback to our staff which is a great motivator. It brings to life the voice of the customer and allows our entire business to understand the customer in more detail and put them at the core of all our business decisions.

What do you dislike?

There is nothing that i dislike, its a great platform

Recommendations to others considering the product:

It's a great tool to allow you to collect honest feedback from your customers and to bring to life the voice of the consumer. It allow you the ability to resolve any issues your customers may face and to quickly amend processes that weren't working based on the feedback.

What problems are you solving with the product? What benefits have you realized?

A great benefit of Staffino is being able to use the system to analyse data and pick up weaker performing channels and to rectify immediately