Funnelback

Funnelback is a search platform that enables you to go further, faster, with tangible insights that help you transform your business.

Languages supported: Arabic, Bengali, Bulgarian, Czech, German, English, Persian, Finnish, French, Irish, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified)

8.8/10 (Expert Score) ★★★★★
Product is rated as #38 in category Enterprise Search Software
Ease of use
8.7
Support
8.7
Ease of Setup
8.3

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Funnelback is a smart search platform that gives your team the ability to promote results, customize the look and feel of your search, harvest insights from search data and unite separate content systems into a single search.

Funnelback
Funnelback

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Customer Reviews

Funnelback Reviews

Steve S.

Advanced user of Funnelback
★★★★★
Solid tech, wrapped in stellar service

What do you like best?

Very clean integration options, nicely segmented admin and tuning features, and remarkably flexible and responsive support options. Tremendous team behind both the technology and the relationship management.

What do you dislike?

We haven't encountered any issues or problems to date; have been happy customers for 2+ years

What problems are you solving with the product? What benefits have you realized?

We needed to replace the Google Search Appliance when Google ended that business. We needed a federated site search for a wide range of properties and domains with some fairly significant differences and sophisticated search features (configured faceting, custom UIs, custom thesaurus/term-mapping, etc.). Getting all of this in a single cloud-based solution has been a tremendous improvement both in back-end/content admin and in the end users' experiences.

Review source: G2.com

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