Hawksearch

Hawksearch delivers a scalable software solution that changes site search and merchandising into a customer experience management platform.

Languages supported: German, English, French, Italian, Japanese, Dutch, Spanish, Chinese (Simplified)

8.2/10 (Expert Score) ★★★★★
Product is rated as #23 in category E-Commerce Search Software
Ease of use
8.5
Support
7.9
Ease of Setup
9.0

Images

Check Software Images

Hawksearch is an Artificial Intelligence driven personalized search and recommendations platform that powers success for any size business across all industries. Our goal is to ensure brands have innovative tools to deliver an accurate, relevant search experiences enabling users to find the relevant results for their needs in context, no matter the device, platform, or language. Having completed over 800+ implementations, Hawksearch is utilized for delivering engaging and personalized search experiences through our innovative features, which enable marketers, merchandisers and developers to accomplish their goals.

Hawksearch’s advanced machine learning and automation handle all the reactive and day-to-day monitoring allowing your team to focus on the big picture solution. Our conversion analyzer is built to understand your customer’s keywords and convert them into phrases contained in your data. With built in metric families and libraries, you no longer need to have hundreds of synonyms to handle unit of measure and other metrics.

Hawksearch
Hawksearch

Show more categories

Customer Reviews

Hawksearch Reviews

Jessica M.

Advanced user of Hawksearch
★★★★★
Really enjoy the features of Hawksearch! Great functionality for all users.

What do you like best?

The features of Hawksearch allow our business to be able to filter and select on specific keywords, facets, and other useful tools to be able to better enhance the customer journey. This better allows us to be able to help our customers find what they're looking for, as well as increase conversion.

What do you dislike?

The customer service of Hawksearch can be lacking. When our business needs customization, the turn around time is slow.

Recommendations to others considering the product:

While they have good features, the customer service can be lacking at times. Hawksearch overall is great to use, but keep in mind when asking for customization at any time!

What problems are you solving with the product? What benefits have you realized?

With our business, we need to be able to show certain items at the top of the queue, and Hawksearch allows for boosting certain products to show first.

Review source: G2.com

Leave a reply

Your total score

B2B Software Guide