Oracle IT Service Management Suite

Oracle IT Service Management (ITSM) Suite is an integrated solution that powers information-driven business excellence that can address and comprehensively manage the business of IT across their enterprises, innovate in response to volatile market conditions, and align services to business operations across global networks.

Oracle IT Service Management Suite

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User in Information Technology and Services

Advanced user of Oracle IT Service Management Suite

★★★★★

Oracle World

What do you like best?

Focused on processes and management tools it's increase service quality.

What do you dislike?

The licensing of product was very convoluted.

Recommendations to others considering the product:

I think it cost cutting and time saving application.

What problems are you solving with the product? What benefits have you realized?

The benefits is customer can standardize IT service and processes and also increase quality.

Review source: G2.com