Used to examine emails and files during internal investigations and external if necessary
What do you like best?
Once you figure out the bolean scripting, it works well. And one of the nice things...though it is a little slow, you can let it zoom along over the network and it never fails. Plus, you can mark which results are really important and which are false positives.
What do you dislike?
Could be a little zippier, and I've seen a few with better interfaces and search engines, especially considering user files....but I've noticed they are quite a bit more expensive.
Recommendations to others considering the product:
I would. It seems to work well and we keep re-upping our support so until something comes out with a bunch of high end features I don't see us moving away from it.
What problems are you solving with the product? What benefits have you realized?
It was purchased for our legal department to use and it took a load of me. I was the person doing all the research at the time. So, it solved 2 problems, I didn't see legal documentation or investigative documents (I'm an it guy) and those documents stayed with the legal department where they should. AND, it freed me up to do other work. For the legal department, they are able to right the boulean scrips and pick what they want to see and cut through it faster than what I was giving them. Purchasing this software has made out time much more efficient.