Incredible YOY results since onboarding. Conversion up 59%, site speeds 2 * faster
What do you like best?
BetterCommerce is a bespoke platform, offering out of the box solutions & scalability, both key requirements in our decision to onboard BetterCommerce into the business.
BetterCommerce offers the complete business solution.
OMS, PIM and website, which is unique in the eCommerce sector.
Competitor solutions do offer set but limited packages, with expensive bolt on options but did not fully capture our core business requirements to drive growth.
BetterCommerce is different, they have client first approach.
Capturing stakeholder requirements, they have incorporated these requirements into building out a system which is tailored to our business needs.
By aligning all three solutions under one platform, has provided the business with a full 360 view of B2C process flow and introduced automation. Our primary objective, as with any business is data enrichment. Data capture on previous solutions was problematic, time consuming and identified data gaps which hindered growth. Today we capture all data points in the B2C journey, which has been fundamental in changing our business modal and driving the business forward.
BetterCommerce support doesn't stop once a business has on boarded
They continue to work with the client to improve on their systems, build out new requirement as the business needs change and introduce the latest UX/UI trends
What do you dislike?
Nothing to dislike, its a complete business solution which is supporting our business growth and has proven its worth in terms of KPI uplift since its integration.
What problems are you solving with the product? What benefits have you realized?
We have weekly account reviews with the team, to drive our business roadmap and ensure the platform remains aligned with our business growth.
