Unilog

A product from Unilog, CIMM2 is an enterprise, cloud-based e-commerce platform, designed specifically for B2B businesses.

Languages supported: English

7.0/10 (Expert Score) ★★★★★
Product is rated as #102 in category E-Commerce Platforms
Ease of use
6.5
Support
6.7
Ease of Setup
0.0

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Unilog CIMM2 is a powerful, affordable cloud-based B2B eCommerce solution designed specifically for mid-market distributors, manufacturers, and wholesalers. We are the only platform that offers a unified commerce solution, bundling product data and content enrichment services with advanced digital commerce capabilities. Core components of the platform include product information management (PIM), a content management system (CMS), the commerce module, site search configuration, event management, and a mobile app. CIMM2 was designed with the unique demands of the B2B buyer in mind: multiple purchasing roles, quick order pads, flexible payment options, punchout, a sales rep access module, and more. Our customers routinely deploy highly complex catalogs with tens of thousands to millions of SKUs and require tight ERP or POS systems integration to enable customer-specific pricing, customer-defined part numbers, and real-time item availability.

Unilog enables distributors, manufacturers, and wholesalers to centrally manage their entire product information catalog, including built-in data quality checks, digital asset management, and the ability to publish product data to other platforms. Embedded event management enables customers to view and register for product demonstrations, training classes, technical certifications, customer appreciation days, and other events – right from the website. Unilog recently unveiled FastTrack, a low-cost offering that helps independent distributors, manufacturers, and specialty hardgoods retailers rapidly deploy a digital catalog and cart – a need highlighted by the 2020 COVID-19 crisis.

Unilog is widely recognized by industry analysts and customers alike for its progressive B2B eCommerce features, delightful customer site experience, and awesome product content.

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Customer Reviews

Unilog Reviews

Administrator in Industrial Automation

Advanced user of Unilog
★★★★★
CIMM2 innovation

What do you like best?

Unilog is flexible and willing to adapt and grow to meet customer eCommerce needs. They continue to improve their platform and think outside the box to reinvent their value. It's good to have a helpful extended team of Unilog partners that enable us to provide more value to our stakeholders with the help of their technology and services

What do you dislike?

The new customers have it easier because they reap the benefit of all that has been built into the product over time by early adopters like us. Upgrading is becoming more seamless with newer platforms. Some features we have helped develop were paid enhancements for us. However, this is not uncommon with software

Recommendations to others considering the product:

Must have buy-in and involvement of all stakeholders including sales. Get them involved and augment customer service. It is like a bionic extension of their skills, not a robotic replacement

What problems are you solving with the product? What benefits have you realized?

Providing information 24/7 to our customers is essential. Other tools and services along with iot capabilities, punchout integrations are very valuable to our customer relationships. Seeing how are customers relate with us and gathering intelligence to help best serve their needs is very beneficial. We continue to see opportunities for building customer trust and serving them better

Review source: G2.com

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