commercetools

What do you like best?

commercetools is very simple to implement; any developer can understand the basics in a day. ItВґs very flexible, so you donВґt need to have a very detailed plan in place from day zero. You can start using a small piece, like PIM, or all the navigation, including pricing and inventory, and even within that phase, you can still do smaller intermediate deployments. This strangler approach allows for an easier learning curve, a reduced risk, the onboarding of the business users early in the project, and the implementation of a real Agile methodology.

Having access to any functionality or data object through the API, being able to suscribe to events for any change on any data object, and the flexible data model allows to implement a composable approach, giving the customer the power to select the best tool for each of their needs.

Finally, not having to worry about upgrades is a great thing.

What do you dislike?

I donВґt think this is a problem, but itВґs usually a "surprise" for new users. All the flexibility comes with a drawback; there are some things that you would consider essential that would require some coding to be implemented in commercetools, like returns for example.

What problems are you solving with the product? What benefits have you realized?

Mainly being able to use the tools that I want to, the best OMS, CMS, DXP, etc for my needs, to have flexibility in terms of user experience, businesses process, etc, and, an essential thing is that I can switch all or some functionality from commercetools to other vendors at any time with low cost and risk, that means that I own my platform and IВґm not married to any vendor.