Fresh Relevance

Fresh Relevance provides online retailers with personalized customer experiences and real-time marketing across email, mobile and web.

Languages supported: English

9.4/10 (Expert Score) ★★★★★
Product is rated as #29 in category E-Commerce Personalization Software
Ease of use
7.3
Support
0.0
Ease of Setup
0.0

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Fresh Relevance is the real-time personalization platform to analyze customer data, personalize and optimize. We help digital marketers boost customer loyalty and revenue by creating a customized journey across channels and devices. Our platform gathers data wherever customers go, then brings it all together in one place with existing data, providing real-time behavior and insight combined with the power to act on it.

Fresh Relevance shows customers relevant products when they’re most interested and uses social proof to increase conversions. Treats website visitors differently, whether they’re just browsing, one-time buyers or lapsed customers and recovers more abandoned carts than any other platform.

Fresh Relevance
Fresh Relevance

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Customer Reviews

Fresh Relevance Reviews

Hao P.

Advanced user of Fresh Relevance
★★★★★
Easy to use platform and great data reporting!

What do you like best?

The reports available in the platform and the breakdowns provided, they're specific and give you the stats that are important to measure. They platform is easy to use with their drag and drop feature, setting up A/B Testing is also simple. Within the platform you can look at specific email address on the back end to see whether tests or triggers have been sent or whether they've been failed - so specific and helps you crunch down on the actual problem!

What do you dislike?

Haven't come across anything that is disliked so far

What problems are you solving with the product? What benefits have you realized?

Fresh Relevance has helped us recover abandoned carts as we weren't doing this before. It has helped us bring in additional revenue from this. Additionally, the product recommendation feature which isn't new to our site is better populating products that are more relevant. It has also had good conversions!

Review source: G2.com

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