Fresh Relevance

What do you like best?

The reports available in the platform and the breakdowns provided, they're specific and give you the stats that are important to measure. They platform is easy to use with their drag and drop feature, setting up A/B Testing is also simple. Within the platform you can look at specific email address on the back end to see whether tests or triggers have been sent or whether they've been failed - so specific and helps you crunch down on the actual problem!

What do you dislike?

Haven't come across anything that is disliked so far

What problems are you solving with the product? What benefits have you realized?

Fresh Relevance has helped us recover abandoned carts as we weren't doing this before. It has helped us bring in additional revenue from this. Additionally, the product recommendation feature which isn't new to our site is better populating products that are more relevant. It has also had good conversions!