What do you like best?
eTapestry allows us to track donations, volunteers, and development conversations that are very important to our organization. I can create events and such in eTapestry as well, and have people buy tickets/tables and make donations and it all feeds into eTapestry. The ability to create forms into our website is also a plus.
What do you dislike?
The level of security options is lacking. We use eTapestry in our 4 locations, and I wish I could limit each user to their specific location. That is not an option. Also it would be great if eTapestry synced with outlook. Having meetings scheduled right from eTapestry would be a huge plus. An app for eTapestry would be great too, as we are out in the field and being able to click eTapestry on our phones/tablets to update information would be great. eTapestry is also missing Text to Giving.
What problems are you solving with the product? What benefits have you realized?
eTapestry allows us to track development conversations. It allows us to track events, volunteers and donations. The mass email feature is coming along. It isn't there fully - but they are working on it. eTapestry is a huge benefit to Big Table, and our ability to create and maintain relationships.