Capable Media Management Software But Automation System is Exceptionally Difficult
What do you like best?
It's a very easy system for our users to manage and use on a daily basis. The media that it organizes is of significant size, we're talking multiple hundred terabytes and the catalogs are able to handle those file counts easily. We didn't have to change anything to our folder structure since Cumulus is able to crawl a pre-existing folder structure and create entries in the respective catalog based on the structure of the archive.
What do you dislike?
Roboflow is a very obtuse and difficult tool to use, it's documentation really doesn't offer much to help you understand it. Thing is, what the tool does -- automation of file and asset tasks -- is kind of an important function for a media management system. While I understand that automation tools are required to be powerful, using them shouldn't be a frustrating experience.
What problems are you solving with the product? What benefits have you realized?
Our users used to browse archives at the file system level. This wasn't ideal. They couldn't search material easily or access only the files they wanted from their archives in an easy manner. Cumulus solved that pretty easily.
A big downside is that should the archive or media structure have to change for whatever reason, updating the catalog to reflect the new structure is a bit of a struggle.