By enabling searches across a wide variety of sources, Oracle’s InQuira knowledge management products offer simple and convenient ways for users to access knowledge that was once hidden in the myriad systems, applications, and databases used to store ente
Customer Reviews
Matt B.
Advanced user of Oracle inQuiraWe used inQuira for many years before Oracle bought it. Our version is called Oracle Knowledge but it's the same tool. Oracle inQuira's interface is familiar to me, so I'm comfortable using it. It's fairly easy to figure out how to draft articles, submit for Editor review, and request localization. Version history is reliably maintained and it's easy to revert to previous versions. Everything is automated, which is nice. We used to have to do a lot of what we do in this tool manually.
It's not a very modern interface. My main complaint about the tool is that the search feature is very limited. It often doesn't even work (I get an error message), and when it does work it's difficult to get the results I need. The text editor could use a lot of work. Adding an image to an article is a nightmare (no drag 'n drop).
Look for something a bit more modern if you can.
My department uses it to maintain form letters sent to customers, as well as news articles read by internal employees.
