OutreachCRM

What do you like best?

I really enjoy the ability to import thousands of prospects into the system and then place those prospects into different "sequences" or sales pipelines and go from there. It is efficient and effective in the sense that it holds you to a standard of accountability making sure you are reaching out to your prospects in a timely manner. The automatic email function is very helpful when sending out mass emails to prospects. I really appreciate the aspect of using your work phone to call prospects but calling the prospects using your personal phone as a link. This has been extremely helpful to our company during this time of quarantine.

What do you dislike?

I don't like how you can't simply add a new prospect into a sequence when you are already into the sequence. You must go back out to the main page and create a new prospect before you can add them to the sequence. It takes more time than necessary. Outreach also limits the number of emails that can be sent out per week. It would be helpful to have an unrestricted amount of emails that can be sent, especially when targeting thousands of prospects.

Recommendations to others considering the product:

I would definitely try out OutreachCRM. It has been very beneficial to our company.

What problems are you solving with the product? What benefits have you realized?

I am solving the problem of accountability when it comes to contacting our prospects. With our system before, it did not have a specific timeline of when and how to contact our prospects but now we are able to reach out to everyone in a timely manner and not let any prospect slip through the cracks. Outreach also provides the benefits of creating templates for emails that your whole team can use and share with other coworkers to also implement in their accounts.