WHY IT’S DIFFERENT
Because the CRM industry grew up delivering process technology to specific departments, namely sales and marketing, most CRM vendors still have difficulty delivering on the promise of customer relationship management that dissolves organizational barriers. Onyx CRM stands out from the crowd because it truly can put your customers at the center of all your operations—across your enterprise and all your channels.
WHY YOU NEED IT
Your customers have expectations not only for a superior product, service, pricing and distribution, but also for an extraordinary experience. Extraordinary customer experiences go beyond pleasant interchanges and interactions. They stand out with distinction, drawn from your unique methods of doing business and the insight you have into your customers. They forge your competitive advantage.
With Onyx CRM Software, you get:
A 360-degree view of every customer and prospect
Precisely targeted marketing campaigns.
Better sales execution.
Information, insights and automated workflows that support your business objectives.
The ability to create personalized, differentiated customer experiences that drive revenue growth.
WHAT YOU GET
Onyx CRM software offers explicitly useful features that span the entire customer lifecycle, including:
Role-based Application Views
Customizable Interface
Powerful Search
Process Automation and Scripting
Sales and Marketing Management
Service and Support Management
Outlook Integration
Social Networking Links
Mobile Interface
Modern, Flexible Technology
Dashboards and Reporting
