The Platform that provided ease to the daily tasks of my Company.
What do you like best?
FreeAgent not only covered our needs, but exceeded all our expectations, and that was one of my main concerns when I started working with this software, because we are a different company, but it was easily integrated and also allows us to be very organized, realizes functions that allow the team to concentrate on other tasks, making our company more efficient, since it automates many daily activities that took time, as well as adding notes, files and more.
I love that it does all its functions perfectly, because humanly sometimes errors occurred when sending documents, but this does not happen anymore because this system seeks to avoid any error you may have with a client, as well as any other contact in a correct way and without errors.
What do you dislike?
Actually, there are no negative aspects that prevent me from working with this platform, but if I have to add something and report it to the technical support team, it has an algorithm that can automatically delete the repeated contacts. Also, certainly the costs of this system are not economic, but the results are worth it.
Recommendations to others considering the product:
This platform was of great help to the company, allowing my staff to become very familiar with their functions and generating excellent results. For this reason and the previously mentioned previously I highly recommend this system.
What problems are you solving with the product? What benefits have you realized?
Thanks to this platform we have improved as a company, since we have reduced errors, saving a lot of time in tasks and activities, since Freeagent CRM can do automatically and without setbacks several processes, besides that it is very easy to use, and it is not complicated Know your options and abilities.
Undoubtedly, our work has been simplified, in addition to making it more efficient and precise.
Another thing that I must mention, is that it has a great customer service team, I sometimes resorted to it, and was very quick to answer my questions, very professional, attentive, pleasant and helpful, willing to solve.
