Zurmo excellent open source CRM
What do you like best?
Featured packed easy to use, lots of options available to keep track on fot the project. The interface is quite good. I would suggest it's good for small business.
What do you dislike?
I think free version has limited support, also updates for free version lagged behind the paid one.
Recommendations to others considering the product:
It's the best CRM just go for it
What problems are you solving with the product? What benefits have you realized?
Zurmo provides specialized customer relationship management to the business, it is helpful in managing all aspects of customer relations. Some benefits includes marketing campaigns, activity and contact management etc