Spiro Has Changed our Business forever!!
What do you like best?
Spiro has adapted quickly to all concerns and needs in a very timely manner. The updates they roll out seem to address all the needs and wants our organization has. Sprio as a whole is very forward thinking and takes away all the clunkiness of traditional CRM's. Our employess are able to be much more efficient with spending 1/10th of the time in previous CRM's to notate their activities. The autmoation of tracking all activities and built in AI technology is amazing.
What do you dislike?
Spiro has an upfront cost built in. They begin billing the day the contract is signed and payment for the full year for all users is required. Unlike many other CRM's that charge for implementation, Spiro does not charge a lot for this. They have creatively changed this to paying for the user monthly fees while the implenation is happening, so the 1st 2 months of the monthly user costs are really the implemenation costs. While this is anegative, I also see it as a creative way to sell their prgram and I applaud them for their crerativity in this billing structure.
What problems are you solving with the product? What benefits have you realized?
Caputring all employee activities with our clients and being able to encourage the volume and type of activities that increased sales.