crmConnect

crmConnect is a web-based customer relationship management platform. The flexible suite of applications includes tools to manage sales automation, field service, customer support, social CRM, call center, and channel management.

Languages supported:

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

8.2/10 (Expert Score) ★★★★★
Product is rated as #251 in category CRM Software
Ease of use
7.9
Support
8.0
Ease of Setup
6.1

crmConnect is a web-based customer relationship management platform. The flexible suite of applications includes tools to manage sales automation, field service, customer support, social CRM, call center, and channel management.

crmConnect
crmConnect

Show more categories

Customer Reviews

crmConnect Reviews

Andre'Ação C.

Advanced user of crmConnect
★★★★★
Provides its user with customer resource management features to help improve their business output.

What do you like best?

Email marketing can be done by the use of this software. This feature provides the user with the power to catalogue there product with a single click on multiple platforms. Calendar feature is provided and a reminder can be set up for the user. This helps in maintaining the workforce discipline and makes sure that the work remains time oriented. Social media integration can be done via this software, reducing a lot of the workload of swiping through multiple social media platforms individually for marketing. A cloud storage option is provided to the user in order to empower him with the ability to access data anytime, anywhere irrespective of the surroundings. A support team is available to deal with issues faced by the user. The feature comes quite handy during the initial phase when a person is breaking in the system.

What do you dislike?

Document storage cannot be done on this software which increases the manual workload. Internal chat feature isn't integrated and the whole process of getting into contact with each other gets messy and is annoying at times. Task and territory management cannot be done via this software forcing the user to look for other alternatives to get the task done.

What problems are you solving with the product? What benefits have you realized?

The software provides decent amount of features to the user and plays its due role successfully in increasing the efficiency and output of the business.

Review source: G2.com

Leave a reply

Your total score

B2B Software Guide