Lockstep Collect

What do you like best?

Help me to organize and prioritize accounts. Where before I kept all my records in excel with formulas to track what I had done, now Lockstep Collect does a lot of the heavy lifting for me. I noticed a huge difference in me ability to stay on top of accounts with the automatic reminders, which prompts me to call or e-mail those particular clients.

What do you dislike?

The email feature needs work, it's a little archaic. However, Lockstep has been nothing but helpful with addressing any issues.

Recommendations to others considering the product:

If you and your team are having any issues keeping up with your receivables I would recommend Lockstep Collect as superior accounts receivable solution.

What problems are you solving with the product? What benefits have you realized?

Takes care of the small menial tasks for me, so I can concentrate on those tough accounts. Days Sales Outstanding has dropped significantly since implementing Lockstep Collect. My initial process for collections was ‘archaic'. I used Excel to create AR aging reports and keep notes of which clients I contacted. This often-left room for error or missed accounts. Things would get pushed down the list or entirely ignored because they either didn't owe as much as others or they just got lost along the way. With Lockstep Collect a lot of this is taken care of automatically.