10.0/10 (Expert Score) ★★★★★
Product is rated as #1 in category Amusement Park and Attraction Software
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Semnox is a leading provider of customized holistic solutions for the global entertainment and leisure industry. Our clients include theme parks, adventure parks, water parks, family entertainment centres (FECs)/arcades, food courts/restaurants, health clubs and gyms. Our specialities include innovative solutions (RFID/Barcode/QRCode/fingerprint-based) for ticketing and cashless operations, self-service kiosks, customer relationship management software, digital signage, and maintenance solutions.

We offer a single comprehensive system with 360В° CRM capabilities that allows operators to give their loyal customers the royal treatment they deserve through Loyalty, Membership & Rewards management, Promotions & Campaign Management and Business Analytics.

Our products and solutions have been widely appreciated across the globe for consistently being at the cutting edge of innovation. We always strive to stay ahead of the latest technology trends and enhance our offerings to anticipate customer needs.

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Customer Reviews

Parafait Reviews

Balakrishna K.

Advanced user of Parafait
★★★★★
Best Park Management System!

What do you like best?

It was great experience working with Semnox. Very professional Company. Parafait helped us in integrating Billing, RFID based Entry System, RFID Lockers, RFID Payment Solutions, FnB and Retail Sales Management. It is a one stop solution for Park Management. They understood our requirements in detail and catered to our custom requirements. They have a great customer support team which is very crucial for smooth functioning of the park operations. They constantly collect feedback and work closely with us to bring in improvements and new features in the software which helps us in managing our park efficiently. Parfait has helped us in automating many of the tasks and also contributed in increasing our InPark Sales revenue. I recommend Parafait for all Park Operators.

What do you dislike?

Have no complaints to make. They have been providing a very good service.

What problems are you solving with the product? What benefits have you realized?

Parafait has helped us in automating most of the reconciliation and reporting works, which was earlier done manually. It used to be time consuming activity and often with many errors. Now, we get reconciliation activity done automatically with detailed and real-time reports.

Handling Entry through Paper Wrist band was a major bottleneck during peak hours. RFID Wristband Based Entry system has helped us in achieving smooth entry of customers into our park. We are also able to allow entry based on time slots.

Ours being a Water Park, customers used to face lot of issues in carrying cash around the bark, which also led to less sales at our stores inside the park. Now with help of RFID based Wallets, customers can purchase at their convenience and this has increased our sales.

Review source: G2.com

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