Great investment and top-notch service
What do you like best?
It is so easy to use! The search function is fast, it has everything I need to track an applicant through the admissions funnel, schedule appointments, and communicate with families. I have a small team and a large number of applicants, so I value efficiency. SchoolAdmin has streamlined our processes and given me time back!! We went from paper files to completely paperless last year, but test score reports and interview notes were still on paper. SchoolAdmin has an amazing bulk upload feature that can take one large scanned PDF and intuitively match it to all the correct applicants. Amazing time saver! I love the ability to customize an email and share a list of missing forms with an applicant family. We had completed files so much earlier in the cycle because of the ability to automate so many tasks. Search and report is a flexible tool to build any report you may need. There are too many great features to list them all here.
Parents have found the system to be very easy and user-friendly for applications and enrollment. SchoolAdmin created a system to share common teacher recommendation forms with peer schools that also operate on the SchoolAdmin platform. This has made it easier for both our applicants and our feeder schools.
What do you dislike?
SchoolAdmin has a unique system of tracking prospects, inquiries, and applicants in separate sections of the database. It's not easy to move individuals between these sections. Tracking inquiries is less critical to me as capturing their email address for future communications. I had to find new systems to work around that, but the benefits far outweigh this inconvenience.
What problems are you solving with the product? What benefits have you realized?
I am solving so many "problems" with SchoolAdmin: Tracking applicants through the funnel, paperless application files, online file reading, online enrollment and seamless integration with FACTS for tuition payment plans, customized online forms for forecasting, emergency info, permissions, etc. We have moved so many paper systems into SchoolAdmin that other departments will call Admissions and ask if SchoolAdmin can solve their problem too!