OK if your school needs few/zero customization
What do you like best?
Vast improvement over pdf or paper forms; excellent data validation if you know regex and have time to customize. Assuming you are only using the default forms and fields/questions, delivering finished applications to PowerSchool SIS is very easy. Very granular control on security settings also allows several users/groups to collaborate on forms.
What do you dislike?
Support for implementation was spotty at best; took several hundred hours of work to properly setup; doesn't fully integrate with PowerSchool SIS customizations (anything made outside the built-in student extension table is ignored and must be manually imported if used). Also, there is only one notes box for administrators to make comments on application, which could be very limiting depending on your workflow. Lastly, the user interface could be made slightly easier to navigate (for new users, it was difficult to find all the tools/features they needed at first glance).
Recommendations to others considering the product:
Great for traditional North American school. IB or International schools; or anyone needing customization, you might be better off looking elsewhere.
What problems are you solving with the product? What benefits have you realized?
Increased efficiency of processing applications. Helps keep data organized and accurate. No wasted time fussing around with PDF or paper forms (e.g. easy to go paperless).
