WildJar

What do you like best?

Immediate call analysis and the ability to make sound business decisions on tangible real-world results. We are able to listen to calls on the fly, attend to incorrect or poor phone manner, and correct it with the right training. Plus, being able to get deeper insights into our client advertising spend through call conversion attribution is a true benefit.

What do you dislike?

There is a small amount of assumed knowledge with the implementation of tracking numbers and call flow. However, this is offset by the prompt and knowledgeable support team Wildjar has on hand.

Recommendations to others considering the product:

Give it a go. The team at Wildjar are extremely knowledgable and experts in their field. They have built a platform with the consumer in mind and are success-driven.

What problems are you solving with the product? What benefits have you realized?

ROI on Google Ads spend. Being able to look at all conversion metrics. We have made smarter keyword optimizations based on call volume combined with our website conversions.

Further training and identification of where we may have been dropping the ball with our phone manner.