Welligent

What do you like best?

is a very interesting platform as Welligent provides organizations with a centralized system to manage clients, clinical programs, service delivery and billing in a single system. The solution is customizable and admission screens, clinical programs and progress notes can be configured to meet each organization's unique documentation needs. Other Welligent features include call tracking, appointment scheduling, alerts and reminders, and documentation. Support is provided by phone and email.

What do you dislike?

must have a small improvement in its interface when assigning users to bill third-party payers, including Medicaid, Medicare, commercial insurance, and state and local payers.

Recommendations to others considering the product:

if we recommend this platform in our organization we use it and we learn a lot and continue to discover everything we can achieve in the system; but the best thing is the human component, any time we need help we can have an account representative to help us clarify or resolve the situation in a timely manner, if you can not do it immediately, investigate and follow up, I think this platform is going in the right direction I hope so much longer and improving day by day to meet the needs of all its users, and in our organization we feel we have reached the next level thanks to this great platform!

What problems are you solving with the product? What benefits have you realized?

helps us in practice management functions to manage scheduling, patient calls, reception and billing functions. Progress notes and other billable events are automatically routed to the billing system as they are completed.