Vocera Platform

What do you like best?

The ability to reach people on the go is probably the most important aspect of this tool - particularly because it doesn't require revealing personal numbers or having to keep too many people in a contact list. Push to talk with advanced voice recognition saves time and the effort of having to track down who's assigned where. Another good feature is the ability to use external numbers to connect to users in the platform. If I don't have a Vocera device on me, I can still contact users in the system using a phone number, which adds added flexibility and features to the platform.

What do you dislike?

The devices are not cheap and require various means of attaching to the body or else they are slippery and can fall out of a pocket, etc. easily. Voice recognition has limitations - sometimes it will not understand what I am trying to say - but this has improved greatly over the last several years. Would be better if the mic could be switched on or off and the assistant works only when the mic is on, but is always listening when the mic is on.

Recommendations to others considering the product:

If you're looking for a hands-free communication platform and you have a decent budget for devices, check out Vocera. It is a valuable business solution that can yield more benefit than the initial cost over the long run. With multiple configurations, Vocera can likely offer a solution that works for the size and budget of any company with a need for its application.

What problems are you solving with the product? What benefits have you realized?

Connecting multiple teams across an organization is easier with Vocera, particularly for personnel who are not stationed or are consistently moving. This saves time and ensures that we do the necessary communication with individuals before proceeding with tasks that may need their acknowledgement or input.