Verint Predictive Experience (formerly Verint ForeSee)

Verint Predictive Experience can deliver a 360-degree view of customer and employee experiences by measuring them across a variety of touchpoints and predicting the best, most effective ways to enhance them.

Languages supported:

8.0/10 (Expert Score) ★★★★★
Product is rated as #50 in category Customer Success Software
Ease of use
7.6
Support
7.9
Ease of Setup
6.0

Images

Check Software Images

ForeSee is the driving force behind more than 2,000 of the world’s most revered brands and organizations — in retail, financial services, government, healthcare, consumer packaged goods, and other industries — that understand the powerful intersection of CX and business impact.

Understanding the full voice of your customer and an increasingly complex customer journey is challenging. Point solutions result in fragmented processes and systems. Data can lead to dead-end results or insights with
no clear action. Piecing this together takes time and effort.

Over the years, our clients and the market have asked for a better way to make complex CX decisions everyday. ForeSee CX Suite is the next evolution of ForeSee. It’s an integrated suite of CX applications that helps you manage all your CX intelligence needs from one central place. Best of all, it’s backed by the only proven methodology for CX measurement; 15 years of benchmarks; and an expert professional services team that can serve as an extension of your insights team.

With ForeSee and ForeSee CX Suite, you’re co-investing with us in the future of CX. Because getting CX right is more important than ever.

Verint Predictive Experience (formerly Verint ForeSee)
Verint Predictive Experience (formerly Verint ForeSee)

Show more categories

Customer Reviews

Verint Predictive Experience (formerly Verint ForeSee) Reviews

Administrator in Real Estate

Advanced user of Verint Predictive Experience (formerly Verint ForeSee)
★★★★★
Useful for retail or service industry

What do you like best?

Benchmarking capability if you are in the right industry, analytic portal is easy to use. Driver model is great and informative.

What do you dislike?

Lack of text analytic tools and too much upscale with reps.

Recommendations to others considering the product:

Make sure you have enough companies to benchmark with in their database. Make sure that your system Admin is informed and supportive with the implementation.

What problems are you solving with the product? What benefits have you realized?

Easy approach to build a cast system from ground.

Review source: G2.com

Leave a reply

Your total score

B2B Software Guide