Velou

We use data science to analyze product related text and images at a much deeper level than has thus far been possible, allowing us to build a more detailed understanding of products and therefore CX improving search solutions for ecommerce retailers.

Languages supported: German, English

10.0/10 (Expert Score) ★★★★★
Product is rated as #2 in category E-Commerce Search Software
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Onsite search provider supporting ecommerce retailers with automated product data enrichment services using data science and next generation technology to analyze product-related text and images. We build a more detailed understanding of products and therefore CX improving search solutions for customers and the world’s leading brands.

1. Built ground up for fashion – Our fashion-forward AI analyzes your product photos and descriptions to identify unique features, like sleeve type or exact color. You’ll return search results with extraordinary accuracy and your shoppers will find exactly what they’re looking for.

2. Your Products are Worth Finding – Combine genius-level predictive text, autocorrect, and our exhaustive glossary of fashion terminology to get search results that makes sense to your customers.

3. Hassle-free Implementation – Our team takes care of the set up for you, so there’s no effort required from your developers. After that, we’ll continually monitor the activity on your site and keep adjusting to make sure it’s always optimized.

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Customer Reviews

Velou Reviews

Sagi C.

Advanced user of Velou
★★★★★
Great Search Engine And Excellent Team!

What do you like best?

Greatly increases product data - The number of attributes added to our products' metadata were amazing. It would have been impossible for us to manually add that number of attributes to all our products.

High search accuracy for fashion brands - Velou is fashion-oriented. Having a fashion search engine that understands semantics and user intent is an advantage for us compared with other search providers. They also have a great dynamic facet feature that helps our customers find appropriate products more easily through navigation filters.

High level of service and attention - We got full attention from the Velou team regarding every question and every problem. We had a really good experience with them.

Uplifts in KPIs - We saw more engagement and search conversions. We were able to lower search bounce rate and increase revenue from search usage.

What do you dislike?

There wasn't anything we disliked. We are very grateful we came across Velou when we did.

What problems are you solving with the product? What benefits have you realized?

We push a large number of products everyday to our website. We never had the resources to populate the values for the attributes, which would have been a ton of work for our team. Our searches were often limited, even if we had the exact thing that customers searched for.

Although we tried a couple solutions before Velou, we did not get the right results.

The benefits of Velou is in having a fashion search engine that understands our products, uses natural language processing instead of keyword comparisons, and uses an image identification process to extract features and populate all of the data, right into our products.

Review source: G2.com

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