Veevart

What do you like best?

We did research on several other products before settling on Veevart. The price for the amount of features was unparalleled. The Veevart customer service team is also incredibly attentive. They are always willing to meet and make customization changes as quickly as possible.

What do you dislike?

The Veevart team had never transferred data from Donorperfect (our old donor database) before. That proved slightly challenging for the team to figure out what information to include and what it wold look like once it was entered into the new platform. The Veevart customer service team was very diligent on following up with us though and were able to do the data transfer quickly.

Recommendations to others considering the product:

I would make sure that you are very clear about which features you liked from your old database (if you are transferring from another software rather than starting from scratch). Maybe even give the Veevart Team login information for your old database so they can see how it compares. I would also make sure all the information from your old database is completely cleaned and de-duped before you begin the transfer process. The Veevart Team will be very willing to work with you as long as you are very communicative with them.

What problems are you solving with the product? What benefits have you realized?

I like that Veevart helps consolidate all visitor information. For example whether people donate through our website, purchase something from the gift shop, or reserve a timed ticket to see our exhibitions, all that information can be entered automatically into the Veevart database. It makes reporting on attendance, donations, etc. easy and comprehensive.