What do you like best?
Regarding Conversion Kits
Our concern about the conversion kits is that when we try to pull up the data to excel sheet (Import & Export Products) we're unable to see the other equipments that does come with the conversion kits.
Another issue with the kits is that it doesn't say the word “Kit” when we import or export the products to excel sheet.
As you know all the kits come with various items. These items are also sold as a single item as well. When we manually change the quantity, the system doesn't update the quantity for availability unfortunately.
Regarding Stock Management
When we try to push an item's inventory on Veeqo, it uploads to every store that we have available on Veeqo the same quantity. We want to upload different quantities to different stores. For example, we want to update one of our kits on Amazon for 10 units. We also want to put “0” quantities on eBay because we don't want to sell that item on eBay.
Regarding Shipping
The system doesn't send return shipping labels as an email automatically to the customer's email address. We have to manually download and send email one by one.
The second issue that we have with shipping is, it doesn't create “FedEx”return labels at all. While it prints outgoing order labels from Fedex but it doesn't print the FedEx return label unfortunately
The last issue that we're having with shipping is; when we print the labels it allows us to see how much the label cost at that moment, however once we go back to the same page to see how much the label that we printed cost, it doesn't show the price paid for the label unfortunately.
What do you dislike?
a) Since the order was shipped with FedEx we cannot print a return label for it
b) We cannot refund/return part of a kit, but only the whole kit
What problems are you solving with the product? What benefits have you realized?
Regarding Conversion Kits
Our concern about the conversion kits is that when we try to pull up the data to excel sheet (Import & Export Products) we're unable to see the other equipments that does come with the conversion kits.
Another issue with the kits is that it doesn't say the word “Kit” when we import or export the products to excel sheet.
As you know all the kits come with various items. These items are also sold as a single item as well. When we manually change the quantity, the system doesn't update the quantity for availability unfortunately.
Regarding Stock Management
When we try to push an item's inventory on Veeqo, it uploads to every store that we have available on Veeqo the same quantity. We want to upload different quantities to different stores. For example, we want to update one of our kits on Amazon for 10 units. We also want to put “0” quantities on eBay because we don't want to sell that item on eBay.
Regarding Shipping
The system doesn't send return shipping labels as an email automatically to the customer's email address. We have to manually download and send email one by one.
The second issue that we have with shipping is, it doesn't create “FedEx”return labels at all. While it prints outgoing order labels from Fedex but it doesn't print the FedEx return label unfortunately
The last issue that we're having with shipping is; when we print the labels it allows us to see how much the label cost at that moment, however once we go back to the same page to see how much the label that we printed cost, it doesn't show the price paid for the label unfortunately.
a) Since the order was shipped with FedEx we cannot print a return label for it
b) We cannot refund/return part of a kit, but only the whole kit
