The system is extensive and manages to increase and attract customers!
What do you like best?
We decided to give vcita a chance within our infrastructure and the result was pleasant because it gave us a hand in billing processes, making them easier for our team through its reporting / analysis function, in addition to the extensive tools available. They can be used in a simple way, improving our traffic.
What do you dislike?
Something that upset us was that many times the links did not work or the payment confirmation messages as one is used to and the customer service is terrible since they only have a 2 hour opportunity every 24 hours for technical support to time for some inconvenience.
Recommendations to others considering the product:
The main reason why we invite companies that are dedicated to marketing campaigns like us is the great affordability that this software has at a cost of only $ 12 per month, which is very profitable for those small companies that hardly they are starting and making their way in this field. In addition, the team in charge of vcita is very receptive to open to suggestions.
The tools are simple and they manage to improve our traffic with an incredible CRM system, I recommend it, I'm happy.
What problems are you solving with the product? What benefits have you realized?
We had several meetings discussing the need to implement a software that would have a payment reminder to our customers through event-activated emails with modest payment functions, not to mention that the customer interface is intuitive, practical and simple to learn to use. In the same way, the income tracker helps us with the organization of economic data.
