V12

What do you like best?

customer service did their best to help.

What do you dislike?

I am very unhappy with this provider and I think they should refund me since they did not deliver what they promised. But of course they have a no refund policy, maybe because most of their customers have issues and request refunds? Who knows.

I worked with Briz in sales and found that much of what he promised me was unable to be delivered after my purchase. The app that he talked about unfortunately crashes and isnt able to function. When I called in the sales staff is aware the app doesn't function but says they cant do anything about it

The customer service knows that they do not deliver what they promise their customers.

Even after expressing all of my concerns and submitting multiple requests for change I found another website provider who can better meet my needs, dealercarsearch.

Recommendations to others considering the product:

Do not trust what they say, get everything in writing that was promised to you. Maybe call customer service first to speak with them rather than speaking with sales.

What problems are you solving with the product? What benefits have you realized?

Attempting to automate some processes, did not feel the software worked for me.