What do you like best?
UserLock is a very simple and self-explanatory software.
Once set up, it does its job without having to change anything.
I have tested several 2FA software. In the end, I stuck with UserLock because I have almost no administrative effort.
I really like the reports and the control of who is connected to which device.
The Geo Location also works well. One of my employees was abroad and couldn't log in, so I know that this function is also good.
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What do you dislike?
What I don't like so much is the fact that when changes are made in AD, the groupe has to be recreated in UserLock because it doesn't update the users. I have noticed this twice so far.
I simply deleted the respective group and copied another group and adjusted the group.
What problems are you solving with the product? What benefits have you realized?
I have solved the 2FA with UserLock to increase security in case a password is compromised.