User.com

User.com is a Real-Time Customer and User Engagement Tool that provides live chat with visitor data tracking, the information gathered can be used to trigger automatic in-app messages (chat, pop-ups, bars and forms) or emails.

Languages supported: English, Polish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 0

8.8/10 (Expert Score) ★★★★★
Product is rated as #197 in category CRM Software
Ease of use
8.5
Support
8.8
Ease of Setup
8.5

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User.com is an all-in-one Marketing Automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers. Reach clients through a wide range of communication channels: email, live chat, chatbot, push notifications, dynamic page content, and many more – all available in one place.

Interested in Marketing Automation? Grab our free 14-day trial with no upfront payment: http://bit.ly/2wrc3Ax

We offer various integrations – Easily connect to Google Tag Manager, Zapier, Segment, Google Analytics, WordPress, Magento, PrestaShop, JavaScript, CSV, Gmail, Freshmail, Email Labs, plus a range of many more! For a full list see our integrations page here: http://bit.ly/38Dsxn2

As a real-time customer and engagement tool for small and large businesses alike, User.com has been designed to maximize conversion rates and grow user satisfaction.

With intuitive drag & drop tools, you can build marketing automation processes, marketing campaigns and create automated action paths that will continuously engage your customers. Use Triggers, Conditions, and Actions to deliver personalized messages to your users at the right time.

We understand how important it is to have ongoing engagement with your users in real-time – With the integration of our live chat tool, you can connect in real-time and worldwide. All conversations are stored and connected. Lookup at anytime the latest messages – and send the updates to users via email with simple connections between them.

User.com
User.com

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Customer Reviews

User.com Reviews

Izabela H.

Advanced user of User.com
★★★★★
User.com is a superb all-in-one marketing automation tool

What do you like best?

I just simply love tools that make my life easier! And user.com is definitely one of them! I have everything that I need in one place, and that allows our team to be more organized and user-oriented. We can now focus our energy and resources on our customers, instead of running between different tools and trying to find data. I can definitely recommend this to any sales/marketing/customer success teams - user.com is safe, gdpr compliant, affordable and easy to learn and to use.

What do you dislike?

Just two extra features in 'Conversations' and it would be ideal:

- possibility to search previous chats by keywords

- would be great if Grammarly could work in the chat (to prevent mistypes in real-time)

What problems are you solving with the product? What benefits have you realized?

We are using User.com to welcome, onboard, support and reengage our users and customers.

It's pretty easy-to-use, therefore we were able to save up time to do other tasks.

I am amazed by the fact, that this tool was able to help us simplify our daily task enormously.

Review source: G2.com

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