IAM Experience has be great
What do you like best?
We have been using IAM for three years now and the product works as promised...efficiently and accurately. Our support person has been on the ball anytime we need assistance with something that might not be working correctly. This is so important when time is important.
What do you dislike?
Nothing! The program does everything we want it. Anytime with have an issue, Support is right there to assist in getting things corrected and back to normal. I can't imagine life without this product!
Recommendations to others considering the product:
Make sure you include Tools4ever in your vendor vetting process. They need to be considered.
What problems are you solving with the product? What benefits have you realized?
We have been all about automation for the past two years and having IAM in place to handle the account provisioning process has saved us a ton of time of not having to do so much manually. This has freed us up to do other things that also need us like right now.