Tide

What do you like best?

Makes the process of managing a business account (invoicing, spend categorising and tracking, reporting) relatively straightforward for a small business owner. The invoice branding and delivery is particularly slick and provides a good image for the business painlessly.

The small transaction fee model (vs. the usual monthly fee) makes this account very cost-effective at a small scale with a low number of transactions, especially as incoming payments are free.

What do you dislike?

Some features that would seem to be relatively standard around invoicing, such as amending invoices, sending to multiple recipients; and more in-depth insights are somewhat lacking. But for the low fee attached to the account these are trivial for a small scale business.

What problems are you solving with the product? What benefits have you realized?

Accounting is an aspect of business that can potentially take up a lot of time, so as a freelancer Tide allows you to free up a lot of time as expense categorisation and tracking is mostly automated, and rather than designing and creating standalone invoices the in-built ones are great and will be chased by Tide in the event they're not paid in the allocated time.