Working with ThoughtFarmer
What do you like best?
A knowledgeable team with a breadth of skills needed to deliver our project.
The team was very effective in their collaboration and communication. We held fixed meetings, keeping the project on time and on budget.
When issues arose, ThoughtFarmer was very attentive to our needs, ensuring an appropriate solution was put forward.
To facilitate the learning curve of the new product, we used it to manage our project, triage issues and collaborate.
What do you dislike?
We met some technical challenges that became feature requests for the product. We hope to see these soon.
There were some browser compatibility issues with our enterprise browser. We plan to update our browser early next year and will see some of these issues disappear.
As with all software solutions, you are presented with out of the box functionality that is always being improved.
ThoughtFarmer authenticates over many different platforms, so some of our asks do not meet their cost/benefit requirements.
Recommendations to others considering the product:
The ThoughtFarmer product and team is a strong contender in the Intranet vertical.
The team is primarily located in BC, so keep that in mind for your implementation.
What problems are you solving with the product? What benefits have you realized?
We hit a number of roadblocks and communicated these issues. The ThoughtFarmer team accepted our feedback and asked us to log them as feature requests to see if they are able to incorporate them in to their product.
People Finder homepage to be configured for a better use case instead of listing all employees in alpha.
Hide images/icons of people when not necessary.
Bulk update users, for example Time Zone.
Clickable table headers in admin for sorting/finding.
Accommodate a Full Preferred Name (first, middle and last), not just a Preferred First Name.