Tessitura is an enterprise CRM system that powers all key business functions for museums, attractions, and performing arts organizations. From ticketing and admissions, fundraising, and memberships to education, marketing, analytics, and more, Tessitura’s unified platform enables a seamless, 360-degree view of all visitors, donors, members, and volunteers. In addition to its flagship software, Tessitura offers a range of complementary services that empower its users to achieve their goals. Those users form a community of industry leaders that enjoys an unprecedented level of knowledge sharing and collaboration. Tessitura also works with numerous partner organizations to extend the power of what its members can do.
Operating since 2001, Tessitura Network, Inc. is proud to be a member-owned and governed nonprofit. Tessitura serves over 600 organizations in ten countries including museums, theatres, performing arts centers, operas, orchestras, festivals, dance companies, zoos, aquariums, film centers, historical sites, and more. For more information about Tessitura, visit www.tessituranetwork.com.
Eduardo D.
Advanced user of Tessitura
★★★★★
Tessitura is the database designed for Performing Arts Organizations
What do you like best?
Tessitura was built with performing arts organizations in mind. It is a completely flexible program to mold and shape to any performing arts center big or small. The customer service is outstanding and tons of resources are available in order to learn more about the program. If you have the opportunity, the tessitura conference every year is one heck of a place to meet all the developers and they really give you the time of day to sit and work out any issues you may have. Did I mention their customer service is awesome?
What do you dislike?
Silly to say, the program is only as useful as the amount of info you put in it. With that said, it's a large learning curve for someone who doesn't know or want to use the program. Some tasks can be tedious (like building accounts and entering new information), but the long term benefit is undeniable. Each tool does take a little bit to learn, and you do have to get used to some of the lingo in the program, but Tessitura does make sure you have all the resources at your fingertips when you need it included in the annual fee.
What problems are you solving with the product? What benefits have you realized?
I manage all my corporate partnership sales via Tessitura. It makes it a seamless experience if say I have clients come from that company, I can associate them with the profile and keep my moves management all in one central location.
Review source: G2.com
