Telmetrics Call Tracking Platform

What do you like best?

We use Telmetrics for purchasing numbers in US and Canada. The company is committed to providing excellent service to their clients with a dedicated account manager as well as members of product development and software development teams ready to address our requests. They went out of their way to work with carries to improve the quality of calls for certain remote areas in Canada and made our clients happy. The company stays on top of technology advances and is offering automated call scoring features that analyze customer conversations and automatically score whether a caller is a lead or non-lead.

What do you dislike?

We would love to have a more precise matching of rate-center number types via APIs that would not require us to enter any information, such as city/zip code manually.

Recommendations to others considering the product:

I recommend to meet with Telmetrics CEO Andrew Osmak to get a better idea of where the company is heading.

What problems are you solving with the product? What benefits have you realized?

We have an ongoing need to purchase tracking numbers to run advertising campaigns for our clients. We are also reviewing the company's call scoring analytics that will help us analyze client conversations and provide insights to the effectiveness of our marketing campaigns.