Teamworks

What do you like best?

I like that Teamworks understands what teams need to organize and have built out a structure best suited for its needs. We use Teamworks to organize multiple individuals, on teams, and groups within teams. We can work directly with Teamworks to customize features to fit our needs. Teamworks helps us organize groups, make quick announcements, collect signatures and survey results, and post documents to certain groups.

What do you dislike?

Teamworks does have a few glitches that are difficult to deal with. For example, I created a survey but all the results populated in one cell in Excel. However, Teamworks is always very responsive and helps fix issues (user error or site error) quickly!

Recommendations to others considering the product:

Aside from random glitches, make sure you know how to use the product. Work with Teamworks' wonderful customer service to customize the site the way you want to. Make sure you have your vision in mind, as that is how you will get the most out of Teamworks.

What problems are you solving with the product? What benefits have you realized?

We are collaborating and communicating like never before! Teamworks recently rolled out a forum feature where we can share posts, tips and tricks, etc. We also use Teamworks to collect ticket requests, survey results, and signatures on forms. We can specify who we want to share documents with, which ensures that we provide only those who need the document with the document.