What do you like best?
The platform on the back end is very easy to use. The way the customizable fields are laid out makes it easy to see what needs to be updated. There isn't a lot in terms of figuring out where information needs to be put, which is nice. You are also able to see updates to your campaign status in real-time, which means you don't need to constantly refresh the page.
What do you dislike?
It would be nice if there were ways to customize the main background or page background on the site. Being able to really brand it to match your organizations branding would be a big bonus.
Recommendations to others considering the product:
I highly recommend Swell Fundraising to anyone who may be interested in using the platform. Their customer service is fantastic, the platform is very easy to use, and it's reasonably priced. Even when we had a minor technical issue with the platform, the team at Swell was quick to resolve it. We will likely continue to use them well into the future for other events, especially hybrid events, as we are able to incorporate them into whatever efforts we are doing. I really cannot recommend them enough and encourage anyone looking for an affordable, top-of-the-line virtual event platform to give them a try.
What problems are you solving with the product? What benefits have you realized?
We have been able to easily transition to virtual events with Swell Fundraising and also involve many people outside our immediate community in our fundraising efforts. Giving through the platform is very easy and straight forward. We've been able to increase the number of people involved in our campaigns very easily with minimal effort thanks to the platform. The platform also allows you to very easily start a peer to peer fundraising campaign, which is so helpful.
