Spruce is an all-in-one HIPAA-compliant platform built for healthcare that puts calls, voicemails, texts, secure messages, fax, video, and telemedicine all in one place. Spruce can power your entire practice’s phone system, complete with VoIP phones. For advanced practices, Spruce provides an after-hours phone solution, bulk messaging, workflow automation, payments, membership based auto-tagging, and EHR integrations.
Customer Reviews
Danielle G.
Advanced user of SpruceI like that clients can choose to create a secure account or just use text messaging (and opt in to non-secure texting in my informed consent), and I do it all from the same app. I also like that I have a separate phone and fax (efax) number for my business so I can keep my personal number private.
It's not a downside, but I don't use the email feature because I already have email through my web domain. There are no other downsides.
I can message my clients and not have to keep track of who uses the app and who texts- it's all coming from my business number in the app. I can also open it on my phone or in my browser, so I can communicate with a client on the go and then copy and paste the conversation into their chart. It also allows clients to send me photos, which can be helpful.
