Springbot

What do you like best?

They were quick to demo the product and help us integrate the solution into our e-commerce platform (woocommerce). We had to iron a few issues with them - they were quick to respond and address the problems. We like and appreciate the trigger campaigns they setup for us out of the gate.

What do you dislike?

There have been a few updates that more or less made our email templates break - they didn't automatically update to keep them evergreen - they required building over. Could have been our issue and not theirs, but it was an issue.

What problems are you solving with the product? What benefits have you realized?

We've realized a ton of additional exposure in social media platforms using the built in AdRoll allotment. The biggest problem that was solved, was the cart abandonment drop-off. With their tool we now have a flow step/triggered action based email setup to help people complete transactions when they are undecided. Between the AdRoll and cart abandonment, we've seen significant results in terms of captured sales.