ESSENTIAL tool for any SFDC Admin
What do you like best?
If I'm making a change in SFDC (or trying to understand a field's usage), I always start in Sonar.
It immediately shows all the places a field is referenced (validation rules, Process Builders, other fields), all consolidated in one place. This is critical info to know before making changes to your data.
I also love that it proactively surfaces potential setup issues in addition to a timeline of all changes over a specified time period.
What do you dislike?
Honestly nothing I dislike yet, but I'm excited for Sonar to go beyond Salesforce!
Recommendations to others considering the product:
Whether for new hires or seasoned Salesforce employees, Sonar is an excellent tool to increase the "operational ramp" of your RevOps / SalesOps / Marketing Ops / Salesforce team. It is an intuitive, powerful tool for anyone looking to better understand their SFDC instance.
What problems are you solving with the product? What benefits have you realized?
As the 1st RevOps person in our org after a long time, I needed to quickly understand how our CRM was set up before making any proposed changes. Several people had managed our instance since we bought it, so I anticipated a lot legacy processes / fields. Sonar helped me quickly answer the "Where is this used?" question on several occasions.