SOCi is an all-in-one platform for multi-location marketers to reach and engage their local customers across 100s or 1000s of local search, social, and review pages.

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

8.6/10 (Expert Score) ★★★★★
Product is rated as #25 in category Local Listing Management Software
Ease of use
8.6
Support
8.5
Ease of Setup
8.6

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SOCi is an award-winning localized marketing platform built specifically for multi-location marketers. Our customers include top brands and influencers like Ace Hardware, Sport Clips, and Anytime Fitness who have the impossible challenge of managing their digital presence across hundreds and thousands of locations. As central command™ for multi-location marketers, SOCi makes the impossible possible by enabling top brands and their locations to strengthen and scale their digital presence across limitless local search and social pages while protecting what matters most, their reputation. For more information on how SOCi can help fuel your localized marketing success – visit us at www.meetsoci.com or message us at [email protected].

SOCi’s scalable and centralized platform technology provides every tool necessary for multi-location and multi-family businesses to manage their localized marketing efforts including:

Intuitive Dashboard – upon signing into SOCi, users are greeted with a high-level, yet comprehensive and easy to read dashboard highlighting analytics, content performance across all locations using SOCi, conversations and comments that need attention, recent reviews, and more!

Listings: Take your local search visibility to new heights by ensuring accurate & consistent information across 100s or 1000s of business listings.

Listening: Discover what people are saying about your brand and competitors plus activate local engagement across all business locations with advanced listening capabilities, sentiment analysis, and user-generated content.

Local Pages: Deliver a branded and localized consumer journey, from awareness to conversion, across thousands of search-optimized pages.

Reviews: Coordinate brand-consistent responses to reviews, track review sentiment, and monitor competitive reputation insights to transform your reputation, everywhere.

Social: Enabling enterprise and local teams to deliver on-brand responses to social engagements and publish top-performing social content with streamlined multi-location workflows.

Ads: Empowering multi-location marketers to effectively manage localized social advertising campaigns and boosted posts across 100s or 1000s of locations.

Chatbots: Drive 24/7 customer care and powerful lead generation by deploying localized chatbots across 100s or 1000s of local Facebook Messenger and Google Business Messages accounts.

Insights & Reporting: Find out which locations are performing and which ones aren’t and leverage these insights to power your localized marketing strategy. Customize highly visual, engaging reports with multiple delivery options.

SOCi Go (Mobile App): The same core SOCi platform you love, now on mobile. Post content, respond to customers and receive notifications on any mobile device, any time.

SOCi serves as the infrastructure on which tens of thousands of local pages are being managed. SOCi is fully integrated with the top search, social media, and reputation management networks such as Facebook, Twitter, Instagram, LinkedIn, Google My Business, Yelp and more.

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Customer Reviews

SOCi Reviews

StretchLab C.

Advanced user of SOCi
★★★★★
A descent platform

What do you like best?

SOCi is a great tool. All library assets are in one place and can be organized according to project or individual. With multiple locations, SOCi makes it easier to manage multiple social media accounts. We find it is easier to tailor our content to the demographics of each individual account with information sourced from the anaytics page.

What do you dislike?

SOCi seems to be a more expensive version of other tools, such as Sprout Social. We are interested to see if the extra money is worth it in the long run, as they seem to have similar features. We have experienced some difficulties with the integration of Instagram accounts, but we appreciate the customer support services.

Recommendations to others considering the product:

All in all, this tool is great for businesses with mutliple locations that thrive on word-of-mouth reviews for business. The only thing that is clunky is Instgram integration.

What problems are you solving with the product? What benefits have you realized?

We are now able to respond to comments and reviews simply and efficiently. As each social platform has different engagement "rules", we appreciate that we can schedule posts for different platforms on different timelines through the same tool. SOCi makes analytics easy to look at on a central dashboard. We are still having difficulties streamlinging our Instagram accounts, but our integration with Google Business has allowed us a further reach than before.

Review source: G2.com

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