What do you like best?
SnapDocs project management team did a great job onboarding us. Their customer service and the intuitiveness of system made training our team incredibly easy. Our members also found the user experience to be easy and helpful.
What do you dislike?
The only hiccup I have experienced was not with SnapDocs but clarity around regulations with our mortgage investors on the hybrid model.
What problems are you solving with the product? What benefits have you realized?
We are reducing mortgage errors because the system will not let you complete the closing unless all annotations have been completed so we don't have missing signatures. The members also appreciate the extra time to review the documents prior to closing. It also helps us save paper and saves us time from having to scan in all of the documents for electronic imaging.