SmugMug

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8.8/10 (Expert Score) ★★★★★
Product is rated as #20 in category Photo Management Software
Ease of use
8.7
Support
8.8
Ease of Setup
8.4

News, tips, and Hero support, straight from SmugMug HQ.

SmugMug
SmugMug

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Customer Reviews

SmugMug Reviews

User in Health, Wellness and Fitness

Advanced user of SmugMug
★★★★★
SmugMug makes it easy to share photos

What do you like best?

I love storing all of our team's photos in one central location where everyone has access. This website has improved our file sharing vastly and allows us to share work in an easier, more productive manner. It's also great because you can easily share photos with people outside of the SmugMug team by creating a password-protected gallery. That way, people can see the photos we want them to see without seeing things we might not want them to see.

What do you dislike?

The setup is not the most intuitive (at least for our team!). The option to set up new galleries vs new folders threw off our system so that we now have extra layers to wade through before getting to the correct place. Totally our bad, but that's the difference between "gallery" and "folder."

Recommendations to others considering the product:

When you are setting up your account, I recommend creating new galleries w/ folders within them; NOT creating new galleries with galleries within them. It's an extra layer that will help you in the long run. :)

What problems are you solving with the product? What benefits have you realized?

We are solving file sharing! Prior to using SmugMug we had multiple servers on our desktop computers that were a maze to navigate through. Now, we have one location where everything is clearly labeled and organized. We are constantly adding new photos!

Review source: G2.com

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