Great tool and excellent customer support. Makes my live easy :)
What do you like best?
Bulk and being able to make lots of changes quickly. Easy to check stats on pivot table. Excellent customer support. Easy to reach. Accessible to ad new groups and ads. I'd never go back to use Facebook Manager again. My Facebook campaign performance has increased since I started optimizing using smarly.
What do you dislike?
Pivot table is still kind of slow and not so friendly to use, but it's getting better. The team makes a great offer upgrading the product and coming up with new updates. We have meetings every two weeks to be updated regarding the product and the new features.
Sometimes you can find bugs when uploading new ads and its annoying because we can waste a lot of time..
Recommendations to others considering the product:
Go for it. It is worth the time saved managing and optimizing. Excellent tool. I love it
Try to negotiate your subscription. They are very flexible. It's a tool that worth having. it pays for itself.
As an advice, I'd ask for a trial, maybe 2 weeks, and tested without commitments
What problems are you solving with the product? What benefits have you realized?
We are managing lots of Facebook and Snapchat campaigns and lots of ads at the same time. It's way easier with this platform. The customer support is amazing. I can chat with them in real tiome, and they always help me solve my issues with campaigns. The campaign ROI increased +20% since we started using this tool and we have same a lot of time and resources
